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Build the AI-powered HR support platform Amazon runs internally

Own end-to-end feature delivery for Amazon's Unified Service Console, the platform that powers HR case management for Amazonians worldwide. You'll build Gen-AI-assisted automation on AWS, integrate across HR systems, and carry operational ownership for a service used at Amazon scale.

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Likely format

Amazon SDE loop: online assessment, phone screen with a technical + Leadership Principles question, followed by an onsite/virtual loop of 4-5 rounds mixing coding, system design, and LP-based behavioral interviews.

What this interview tests

  • System design for scalable, secure AWS-based platform features
  • AI/Gen-AI-powered automation of support workflows
  • Cross-system integration with data security and compliance
  • Operational ownership: alarms, root cause analysis, reliability

Common question themes

Design a scalable, secure feature end-to-end on AWS

Tell me about a time you did root cause analysis on a production alarm

How do you turn ambiguous business requirements into a shipped design

Describe mentoring a junior engineer through code review or a design discussion

How would you integrate two systems while keeping data compliant

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