Amazon
Mid
Build AI-powered voice channel features for AWS Amazon Connect's cloud contact center
A Software Development Engineer role on AWS Amazon Connect, focused on delivering AI-based solutions for the Voice channel, working across Amazon Lex, Polly, Lambda, S3, and Kinesis. You'll lead end-to-end development from requirements through implementation, partnering with senior technical leaders and Applied Scientists. Requires 3+ years of professional software development plus 2+ years of design/architecture experience on large-scale, multi-tiered, or distributed systems.
Step into this interview
Free · a live voice mock calibrated to this exact role
Likely format
Standard Amazon SDE loop: recruiter screen, 1-2 technical phone screens (coding + LP behavioral), then onsite/virtual onsite loop of 4-5 rounds mixing coding, system design, and Leadership Principles interviews.
What this interview tests
- Large-scale, multi-tiered/distributed system design
- Integrating AI/voice services (Lex/Polly-style) into applications
- Object-oriented design and coding fundamentals
- End-to-end feature ownership from requirements to delivery
- Collaboration with Applied Scientists on AI-driven features
Common question themes
Design a scalable component of a cloud contact center voice feature
Coding: object-oriented design in Java/C++/C#
Tell me about integrating a speech/NLU AI service into a production system
Describe owning a project end-to-end from ambiguous requirements
Amazon Leadership Principles behavioral (Ownership, Bias for Action, Customer Obsession)
Related interviews
Amazon
Mid
Software Development Engineer II, Amazon Smart Vehicles
Amazon
Mid
Software Development Engineer, Ads AI Core Infra
Amazon
Mid
Software Engineer II, Leo Regulus
Figma
Mid
Software Engineer, Traffic
Twilio
Mid
Software Engineer, Data Substrate
Databricks
Mid