GitLab
Senior
Lead GitLab's customer trust function — security questionnaires, contract terms, and governance metrics at scale
Reporting to the VP of Security Assurance, this role owns customer-facing security support (questionnaires, RFPs, contract negotiation), security policy governance, and the metrics/awareness program — a people-leadership and cross-functional-influence role, not a hands-on security engineering one. US citizenship is required.
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What this interview tests
- Customer-facing security program leadership (questionnaires, RFPs, contract review)
- Security/compliance frameworks: SOC 2, ISO 27001, FedRAMP, GDPR, NIST
- Negotiating security and privacy contract terms
- Security governance: policy libraries, metrics, quarterly business reviews
- Cross-functional, asynchronous collaboration (Security, Sales, Legal, Product, Procurement)
- Using automation/AI to scale governance workflows
Common question themes
Leading a customer security questionnaire/RFP function at scale
Negotiating a contentious security or privacy clause in a customer contract
Building or maturing a security policy and standards library
Designing a security metrics program and presenting it in a QBR
Managing an escalation involving Legal, Sales, and Product simultaneously
Applying AI/automation to reduce manual questionnaire or documentation work
Translating technical security risk for an executive audience
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