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Ramp

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Build internal tooling and AI-powered automation for Ramp's Ops Engineering team

Ramp is hiring a Backend Engineer for its Ops Engineering team, building full-stack internal applications and APIs that integrate with Retool, Zendesk, and other operational platforms. The role emphasizes leveraging AI to automate internal workflows end-to-end, strong backend fundamentals, and close collaboration with non-technical operations stakeholders.

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What this interview tests

  • Full-stack internal tooling (Retool, Zendesk integrations)
  • Backend API and database design (Postgres, Redis)
  • Applying AI/LLMs to automate operational workflows
  • End-to-end feature ownership including on-call
  • Translating ops stakeholder needs into technical solutions

Common question themes

Describe a full-stack internal tool you built end-to-end, including the stakeholder requirements process

How have you integrated AI/LLM capabilities into an internal workflow to reduce manual toil?

Walk me through your approach to designing a backend API and data model for an internal-facing system

Tell me about a time you owned a feature from design through production monitoring and iteration

How do you gather and prioritize requirements from non-technical operations stakeholders?

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