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Founding-engineer-style role building Stripe's greenfield AI-driven support product from scratch in Dublin

This is an early hire on Stripe's Support Experience team in Dublin — a startup-within-Stripe building a greenfield product combining AI-driven automated support with better access to technical experts. You'll operate like a founding engineer: driving projects from problem statement to implementation, building full-stack product experiences, and integrating with Stripe's existing systems. The JD explicitly wants comfort with ambiguity, rapid pivots based on customer feedback, and hands-on experimentation with AI in the product.

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What this interview tests

  • Founding-engineer ownership: problem statement to shipped product
  • Full-stack craft with React and Ruby
  • Building AI-driven support workflows and automation
  • Integrating with an existing large product ecosystem via APIs
  • Navigating ambiguity and pivoting based on customer feedback

Common question themes

Tell me about owning a project end to end in an ambiguous, undefined space

How would you design or prototype an AI-driven support automation workflow

Walk me through a full-stack feature you built with React and a backend like Ruby

How do you integrate a new product with existing systems and infrastructure

Describe a time you pivoted a product direction based on early customer feedback

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